Life Tips, Professional Advice

Crucial Tips for Meeting Your Recruiter

We like to tackle job-related topics as to educate and better prepare job-seekers for the professional world. However, a lot of candidates don’t take meeting with their recruiters as seriously as they should.

Our job is to hire candidates through our agency and place them at a company who has hired us to fill positions. An added bonus of our job is that we get to help people find their perfect career or career field. But at the end of the day, when we send a candidate to a client for an interview, that candidate represents us.

That’s why it is just as important to make the best first impression with your recruiter. We wanted to give you some pointers on how to conduct yourself when meeting your recruiter for the first time so you can show what a great asset you are.

Dress Code


Dress to meet your recruiter the same way you would to a job interview. Your recruiter interview IS a real interview; we meet with candidates before we send them to meet with our clients. If you’re not presentable to us, then we won’t believe you will be presentable to them.



Fill out paperwork beforehand, bring a folder to organize your papers if needed, and bring in one to two copies of your resume. In addition, know what is on your resume, because you will be asked about it. If you’re asked a question, always answer directly, and never say “It’s on my resume”.

Speak Appropriately


Make sure you are courteous and polite; positive experiences start with having the right attitude. We have a blog you can read here about what not to say in an interview to help.

Phone Etiquette


TURN YOUR PHONE OFF. Do not keep it on your lap or on the table during your interview! It is considered impolite to have your phone out during an interview, as it implies that your recruiter does not have your full attention. Unless it is a true emergency, make sure you put your phone away.

Do Not Bring Food Or Drinks With You


This is pretty self-explanatory.

Come Alone


If by any chance someone does come with you, have them wait for you outside. If you wouldn’t bring your family or friends with you to a normal job interview, don’t bring them when you go for your recruiter interview.

As always, we want to help you succeed in your job search. For more articles and videos with tips and tricks about interviews, resumes, and anything job-related, follow our blogs on WordPress and on, or find us on Facebook, Instagram, Twitter, and YouTube.

Life Tips, Professional Advice

Ghosting: The Serial Career Killer

‘Tis the season to feel spooky!

So in the spirit of the holiday, we feel it’s important to address a deadly topic:



(Not that kind)

Ghosting is a relatively new phenomenon that has nothing to do with the supernatural. Ghosting is a verb to describe actively ignoring someone’s efforts of communication, usually all at once and/or suddenly. 

Ghosting started to become a popular method of abstaining from romantic advances as mobile and online dating became more prevalent in youth culture.

The act of ghosting became the easy way of “sparing” another’s feelings without facing the confrontation of formally breaking things off.

Ghosting is the easy way out, and it’s oozed into other areas of everyday life due to its easy-to-practice nature. It is an incredibly unprofessional behavior, and should never be used outside of a social setting.


(Honestly, it probably shouldn’t be used in social settings either)

One of the biggest issues any staffing firm faces is candidates who end up ghosting them. A total lack of communication is not ideal for a company whose business is managing the connection between employees and employers.

When you ghost instead of being upfront with an employer, it doesn’t go undetected. If you gain a reputation for disapparating, it can affect your chances of getting work in the future. In any industry, it’s not helpful to be remembered as Casper, no matter how friendly he may be.


(Sorry, Casper)

We’ve created a list of the most common reasons for employer-related ghosting, and why you still shouldn’t do it.

  • Not Interested

Often times a candidate will apply for a position that ended up being not what was expected. Instead of ignoring the texts and emails an agency thinks it’s sending to a serious candidate, don’t be afraid to tell us politely you’re not interested.

  • Quitting

If you are unhappy with your current assignment, please let us know before you quit. Part of our job is to make sure you feel happy and safe in your position. If there’s anything bothering you, it helps to speak with your recruiter first so that way we can help fix the issue, or start working on finding you another assignment.

  • Got Another Job

Found a job without our help? Congratulations! We’re in the business of making connections, so even if we weren’t able to help you, we’re glad you were able to find a job. All we ask is that you let us know so we can note your file appropriately. We won’t hold it against you, and you are always welcome to work with us again in the future.


(Even Casper agrees; let’s put an end to ghosting)

We would like to stress that whether or not you are working with a staffing agency, ghosting is never the best approach for dealing with a situation. It always helps to keep an open and honest method of communication between yourself and your employer.






Lori’s Success Story

Lori was a City Personnel candidate in the legal field with a Cinderella story; an applicant hesitant on taking a temporary position. As we’ve said before, “temp” does not always mean temporary, and at the end of her assignment, she was hired as a permanent employee.
We had the pleasure of being able to interview Lori about her experience working with us going from temporary to permanent.
1) Before city personnel, had you worked with other staffing agencies?

No, I had been at a job for 21 years prior, so I had not used recruiting services before.

2) What was your initial impression when we contacted you with this job opportunity?

I was somewhat skeptical because it was a temp-to-perm position, which I was uneasy about; I wanted something permanent right away, but it worked out well in the end. The advantage of temp-to-perm works on both ends, really. I may have found it wasn’t the position for me and could have just moved on when the assignment was over. Or, they would have been able to find someone else. I’m glad it worked out in my favor.

3) Did you have any specific doubts or concerns when taking this job? If so, what made you take the assignment anyway?

I knew soon after starting here that I wanted to stay and learn this new area of law.

4) Do you remember how you felt walking in on your first day?

I felt confident because of my years of experience, but still somewhat nervous starting at a new firm.

5) At what point did you realize that you were becoming comfortable at your new assignment?

Pretty much at the beginning while temping here. Everyone was so helpful and friendly- That goes a long way!

6) Do you think there were any defining factors or situations that made the company want to keep you after your assignment ended?

My work ethic, dedication, skills, and loyalty helped. I think they realized I could learn this new area of practice.

7) Do you see yourself staying where you are for the foreseeable future?

Yes. This is a great place to work for a number of reasons, which is very important when finding a new career.

8) Do you think it is important for someone to feel happy with where they are employed? Do you think how you feel about your job impacts your work ethic?

Yes, definitely. Morale goes a long way in keeping employees happy and productive. If you are in a good working environment, you will apply yourself more and be more productive.

Life Tips, Professional Advice

Unhappy: When You Should Start Looking for a New Job

We’ve all been there; You feel trapped in a job that you hate. Maybe you didn’t always feel this way. At the start, you were so happy to begin your career, but now, you dread even the thought of going in the next day. Does this mean that it’s the end of the road and you should start looking for a new job right away?


Not necessarily.

If you are currently employed and unhappy about it, the chances are you may have been excited about this new career opportunity at some point. So when do you know it’s time to pack up and move on? Try following these steps first to see if you might be able to rekindle that spark for your career.



how long have you been feeling this way? was there something particular that happened to change the way you felt over time?



Identifying why and when you started to feel this way. Was it due to something that is directly related to work? Or is it an external factor that is weighing you down on the job.




Once you have been able to identify what has caused your negative feelings, it is then time to create a game plan for how you will address these issues. Maybe a meeting with your supervisor to discuss your workload, or something as simple as a diet change or a cubical make-over to improve your day-to-day.



The very last step is to follow through with your plan. Remember, things may not always play out the way you imagine, but as long as you try taking the steps to improve your situation, you’re already more than halfway there.



If you execute your plan to the best of your ability and it doesn’t work the first time, try coming up with two or three other solutions. Only after exhausting your tactics should you consider searching for a new career.


Business News, Professional Advice

Turnover: The Common Denominator

There are more jobs than there are qualified employees to fill them. This means that, for the right candidate, it’s easy to find another job in a short amount of time. While this may be a relief for those who may not necessarily be happy with their current place of employment, this can be a threat to businesses.

Today, the employee turnover rate is at an all-time high. In fact, it’s the highest it has been in over ten years with over 60% of the employee population reporting that they are unsatisfied in their career, and are considering leaving their current employer. The first step to making sure an employee stays loyal to their company is to look for warning signs of an unhappy worker.

  1. Absence

If an employee is unhappy, their attendance may start to dwindle. They may be late, leave early, or even call out often. When a person doesn’t feel like their well-being is a priority, they won’t make being at work a priority.

  1. Productivity

When an employee’s empathy for the company has been drained, the caliber of their work will, too. Maybe they will miss deadlines, make small/foolish mistakes they wouldn’t normally, or completely forget to turn a report in altogether.

  1. Communication

Communication is usually the last and most crucial change in an employee’s demeanor. Watch for an employee who starts to ignore or avoid social interaction at work, IE, responding to emails, not attending out-of-work events, or an employee who doesn’t even call to say they’ll be in late or absent any more.

If you start to notice an employee starting to exhibit these traits, before getting mad at them, try stepping into their shoes first. If you are able to sympathize with why an employee might start to feel undervalued, you can then take the proper initiative to improve their work experience, thus increasing the chances they will want to stay.

  1. Say “Thank you”

People like to feel seen and appreciated, and a couple small words of encouragement can go a long way.

  1. Take time to check in

One of the biggest reasons candidates leave their place of employment is because they feel companies see them as workers, not individuals with thoughts and feelings of their own. Meet one-on-one with employees to check in, ask what they enjoy about their work, and areas in which they believe the company can improve

  1. Check your perks

Because of the dwindling candidate pool, companies are viciously competing with one another to entice potential employees, which sometimes means stealing them away from other companies. Make sure that the salary and benefits offered are competitive, as not to drive a good employee into a rival companies’ arms.

  1. Flexibility

Depending upon the business, some companies may be able to afford more flexibility than others. If the schedule allows, try being more accommodating when it comes to work days and hours. Several studies have shown when a company invests in the well-being and importance of a balanced work/personal life, employees are happier, and tend to be several times more productive than the leading competitor.

In the past three years, there has been an increase of the importance of focusing on the individual, meaning millions of people are starting to seriously take their feelings into consideration when looking for a career path. Americans spend a lot of their time at work, but they don’t necessarily want work to become their life. That’s why it is always important to consider staff morale when trying to move a company forward.

Life Tips, Professional Advice

The Stigma

Let’s face it: There’s an elephant in the room we need to address.

It’s big, it’s loud, and it’s in-your-face.


No, not that one.

There is a stigma about “temp agencies” that we need to talk about right now. Because, if we’re being 100% honest, these stigmas are hurting you more than they’re hurting us.

  1. “Temp Agency” doesn’t cover it

In fact, we don’t like that phrase at all. We actually choose to refer to ourselves as a staffing firm, because we do not fit into the standard of what is often perceived as being a temp agency.

2. Temporary is not always the case

Just because a position may be labeled temporary does not always mean that it is. Most companies will hire on a temp-to-perm basis. This means businesses want to make sure someone is a good fit for their company before they make them a full-time employee. This benefits candidates as well because they get to see the work environment and decide at the end of the process if this is a job or field they want to continue to peruse, or if they want to try something different.

3. Our jobs cover a variety of fields

People tend to shy away from an agency because they don’t believe they’ll end up in a position that will help them gain experience in their desired career field. However, we work with a large variety of fields: Customer service, law firms, medical, marketing, and at least several more. You can view our job listings here.

In today’s market, everyone uses staffing firms to fill positions, not just call centers.

4. We are here to help you

We are genuinely here to help. We are a free, optional resource for job seekers. If you’re in the market for a job, it never hurts to submit a resume and meet with a recruiter. At the very least, we’re able to go over your resume and help you reformat it so you can continue searching for your perfect career.

If you or a friend are interested in looking for a new job, consider submitting your resume. Or, if you have any questions, you can contact us. We can help you get started on your journey to a new opportunity.

Business News, Life Tips, Professional Advice

Out of Order: Discouraged Workers & Hope

As stated in a previous article, the unemployment rate has dropped down to 3.9%, the lowest it’s been in over 18 years. Contrary to the way this sounds, it is not good.

The unemployment rate takes into consideration the number of people looking for jobs as a whole. This statistic is reflecting that there are many people who have dropped out of the job market altogether. This can be due to a variety of reasons: retirement, those who had to leave their job and can not work due to a disability, or people who have given up looking completely.

That last reason is as valid as it is baffling.

More than 70% of the labor force is considered “unemployed” (we’ll expand on this in a moment), and most of these candidates are what is considered as prime candidates: men and women between the ages of 22 and 45, who have no health complications keeping them out of work.

These “unemployed” workers are those who are either subsisting off of another person, such as a family member or significant other, off of government aid (welfare, unemployment, etc) or are working independent jobs, such as caring for others or providing smaller services (i.e. Etsy or Uber).

These prime candidates have been labeled discouraged workers.

Discouraged workers are defined as people who are unemployed (potentially employable) but are activley not looking for jobs because they believe no jobs are available, or that they do not posess the necessary qualifications. 

So what can we do to re-encourage these workers who have just given up? We have a couple of tips from professional staffing recruiters to help get a foot back in the door.

  • Keep the right attitude

It can be hard when you’re feeling discouraged, but your attitude can either open doors, or build a wall. Remember, how you say something is just as important as what you say. Employers and recruiters will always go the extra mile for someone they have a pleasant experience with, so even if you don’t always feel happy, try to at least be courteous.

  • Update your resume

Make sure your resume is up to date and formatted appropriately. If you need some help, ask a friend to review it and give you notes. Resume-building websites help as well. You can try Purdue or Resume Help. You can also meet with a recruiter for free and have a professional review and help revise your resume, too.

  • Working is better than not working

At first, you have to be willing to compromise. Maybe it isn’t the dream job you’ve always wanted, or maybe it’s not exactly the pay rate you had hoped for. What is important is that you keep working to build your experience. Remember, you can’t always start at the top, but you can always work your way up to where you want to be.

  • Experience is everything

In addition to staying active in the job field, your experience is very important. If you have the chance to get a job working in an office (even if it may not be the office you hoped for) leap at it. Most companies want to hire someone who has experience working in a professional environment that mimics their own, even if the two companies may not be related by the products and services each offers.

If you find yourself to be a discouraged worker, try a staffing firm. They are a free resource that helps place candidates in offices and fields to help them not only gain experience, but to find a career that they love. For more information about our company, visit us here. We can help get you started on your career.